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We're Here to Help

Got a question or running into something unexpected? Browse the answers below or reach out directly — we're happy to help you get back to drifting.

Frequently Asked

Common Questions

Tap a question to reveal the answer.

Why aren't suggestions showing up?

There are a few things to check:

1. Internet connection — Drift needs an active connection to generate AI-powered suggestions.
2. Location permission — Make sure Drift has access to your location so it can suggest nearby activities.
3. Time window — Try selecting a different time of day. Some windows may have fewer matching activities in your area.

How do I enable location?

How many free suggestions do I get?

How do I manage my subscription?

Can I change my interests?

Why are suggestions not in my area?

How do I delete my data?

Is my data shared with anyone?

Get in Touch

Still Need Help?

Can't find your answer above? We'd love to hear from you.

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Contact Us

Send us an email and we'll get back to you as soon as we can. Most questions are answered within 24 to 48 hours.

Send an Email

Typical response time: 24 – 48 hours

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Report a Bug

Found something broken? Help us fix it by including the following in your email:

Your iOS version (e.g. iOS 18.3)
Your device model (e.g. iPhone 15)
Steps to reproduce the issue
A screenshot or screen recording (if possible)

Report a Bug